A Custom Web Development Solution
Delaware Auto Keys is a mobile auto locksmith specializing in keys and remotes. Their primary service is car key replacement.
The owners of the company approached us because they could not find an off-the-shelf solution to manage their online orders effectively. The auto locksmithing industry has complex challenges with online orders and fulfillment; it’s a very technical trade and easy for people to become overwhelmed when shopping for the correct device. Most customers need help figuring out what products and services to purchase, and additionally, there is a high occurrence of people who require immediate remote emergency service.
To tailor this site, we forwent the traditional e-commerce model of browsing products and services and instead used a wizard to lead the user through the online purchasing process. This custom step-by-step feature starts by asking for the customer's car's year, make, and model, and then it walks them through finding the proper keys and services they need.